Smart service desk software awarded pinkverify2011. To attain the pinkverify certification, a software vendor must satisfy 100. In addition to managing the technology infrastructure that supports the business, it presents a centralized view of key business indicators by means of its constructor and. Pinkverify verified 2011 itsm toolsets pink elephant. Opmon is a complete software for it governance and business processes. While gartner, forrester, and other analysts rank itsm solutions based on their capabilities. As a result wendias itsm solution pob has been awarded. Pinkverify provides a set of criteria on what to look for in an it service. Heat gets pink verify certification for itil processes ivanti. It management company, today announced that its itilready help desk software. Heat gets pink verify certification for itil processes. Numara footprints is awarded pinkverify itil certification by pink elephant for 10 processes. To achieve this, octopus itsm software incorporates the. See the itil processes and pink verify certificates of the complete solution.
Pinkverify is a service that evaluates it service management itsm tool sets for itil compatibility. Service desk software pinkverify itil itsm compliant. Invgate service desk is an itilaligned it service management itsm solution, available via both onpremise and saas delivery models, that employs industry best practice to help your company to. The techexcel service suite itil solution pack is a software solution designed to manage the complex relationships that exist between various it processes, activities, users, workflows, and. Sysaid awarded itil v3 bestpractice certification from. Remedy achieves elite itil service and support enhanced status.
With the pinkverify certification for change management in servicedesk plus 9. Wendia has incorporated itil best practices into its point of business pob it service management software since the original version of itil. Cherwell is pinkverify certified for 11 itil processes. Based on itil bestpractice methodology, sysaid allows users to optimize it operations for greater efficiency tel aviv, israel may 15, 2012 sysaid technologies ltd.
Organizations that are looking for an itsm solution can check for itil compliance at the pink elephant vendor list. Pinkverify is pink elephants seal of approval when you see this sign displayed against a particular. A six figure fine was levied by the bsa against a uk northern based travel company. With its suite of applications, heat software is the only company in the world that. Itil service desk software solutions itsm software solution. Reduce itsm costs by up to 50% with codeless configuration, smart automation, and outofthebox itil processes. I should have said every time pink elephant does a certification in pinkverify 3. Cherwell today announced that its breakthrough product, cherwell service management v3. Manageengine, the realtime it management company, today announced that its itilready help desk software,servicedesk plus, has received pinkverify. Help itil itsm practitioners identify software tools that would support their process improvement initiatives. Pinkverify itsm tool suite assessment service pink elephant.
Marvals integrated it service management itsm software solution, msm has successfully passed the criteria for pinkverify 2011 toolsets, demonstrating 100% of the required. A proven itsm software with the sophistication to support the most complex itil requirements but with the simplicity, agility, and mobility required to make itsm easy to use and easy to deliver. Service asset and configuration management is one of virimas six pinkverify itil processes and is available in both the itam and itsm solution bundles. Pinkverify certified itsm itil compliant service desk software. Vision helpdesks service desk software is itil itsm complaint pinkverify certified, it offers incident, problem, change, release, asset cmdb and more.
Itil is used to develop training programsinperson, in print and onlineto maximize the utility of it services. You will see the pinkverify on all itsm tools that are aligned with the itil framework. Manageengine servicedesk plus receives pinkverify 2011. Gartner, forrester, and other analysts rank itsm solutions for their. Pinkverify is pink elephants seal of approval when you see this sign displayed against a particular itsm toolset, it means that the tool in question has passed a rigorous assessment, by pink elephants experts, against the itil framework. Itil complaint service desk software pinkverify certified vision. Marval msm software is certified to for 15 pinkverify itil processes and process. Once again, its clear that manageengine recognizes pinkverify certified.
Heat software receives pink verify certification for itil processes. Itil version 3 v3 in 2007, the office of government. Founded in 1991 as blue ocean software, the company. Does this sound like a day in the life of your business. Pinkverify provides a set of criteria on what to look for in an it. Software asset management assessment pink elephant emea. Pinkverify 2011 selfassessment criteria pinkverify 2011 toolsets pinkverify itil 4 itil software scheme. The itil software here is offered under the saas software as a service model, meaning. Cherwell service management receives pinkverify itil v3. Itil is more than just the five official publications that form the main framework, it is supported by training, certification, consulting, and software tools pinkverify itil certification, often referred to. Pinkverify is an internationally recognized it service management itsm tool suite assessment service. The benefits of pink elephants software asset management assessment are twofold. Pinkverify selfassessment criteria pinkverify 2011 toolsets itil software scheme special offers here comes the sun sale itil 4 managing professional mp pass training passes free lean it foundation devops bundle pinkpass free book chapter enewsletters.
Incident management sysaid itsms itilaligned incident management software and its capabilities will help you to log, process, manage, and report on the it issues that adversely affect your end users, it services, and business services. Vision helpdesk receives pinkverify certification for 6. Marvals latest service management software is pinkverify re. Heat software, a leading provider of hybrid service management sm and unified endpoint management uem software solutions, today. Pinkverify is pink elephants internationally recognised independent it service management tool suite assessment service. Pinkverify is the worlds only independent it service management itsm tool certification program that helps organizations identify the best tools that will support their itil needs. Pinkverify it service management tool suite assessment. Provide itsm tool vendors and service providers with a process to demonstrate and certify their. Manageengine servicedesk plus awarded pink elephant. Pinkverify tm is an internationallyrecognized it service management itsm tool suite assessment that objectively assesses a software tools enabling features against itil terminology, functionality.
Msm is certified under the pinkverify and axelos schemes. Help itilitsm practitioners identify software tools that would support their process improvement initiatives. Itil complaint service desk software pinkverify certified. A considerable benefit as the maximum penalty for an organisation convicted of software piracy is considerable. Service management koho software software solutions. A list of itsm tools that meet 100% of our pinkverify 2011 general, core and integration suitability requirements. Compatible the software tool supports the pinkverify criteria and itil terminology out of the box as part of its standard commercial offering. Here comes the sun sale itil 4 managing professional mp pass training. Why the difference in numbers between pinkverify and ogc. Vision helpdesk v5 version has received pinkverify 2011 certification and is now officially certified as itil compatible by pink elephant, a premier global training, consulting and conference service provider the certification is for 6 major processes. Here comes the sun sale itil 4 managing professional mp pass training passes free lean it foundation devops bundle pinkpass free book chapter enewsletters. For a tool to be certified in a certain process, an itsm vendor must go through a. We offer saas and onpremise solutions that let you seamlessly manage.